Support breaks when
the problem is visual
Text and voice fail when customers can't describe what they see. The result is frustration, escalation, and churn.
Expensive human agents
24/7 staffing across timezones and languages is unsustainable. Every new market multiplies cost.
Slow resolution cycles
Ticket queues, email threads, and callbacks. By the time help arrives, the customer has already left.
Lost in translation
"Click the thing next to the other thing." Text-based support collapses when problems are spatial or procedural.
Experience erosion
Repeat explanations, department transfers, and unresolved issues destroy trust and accelerate churn.
Three steps. Zero friction.
Embed Orasi on your site. Customers get instant AI visual support.
Customer opens Orasi
One click from any page on your site. No installs, no plugins, no account creation required.
→AI sees & understands
Orasi perceives the camera feed or screen share, listens to the spoken question, and builds context in real time.
→Guided resolution
The agent responds with precise, step-by-step voice guidance — pointing the customer to exactly what to do, live.
Everything a visual AI agent needs
Built for real support scenarios. Enterprise-grade reliability.
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Real-Time Vision
Sees your customer's camera or screen — menus, errors, device states, interfaces. Full visual understanding.
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Voice Conversation
Natural speech recognition and synthesis. Customers speak, Orasi listens and responds like a real support call.
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Knowledge Integration
Connect your docs, FAQs, and product guides. Orasi draws from your knowledge base for brand-consistent answers.
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Analytics Dashboard
Track resolution rates, satisfaction scores, and common issues. Data-driven insights to improve continuously.
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Privacy by Design
GDPR-compliant. Encrypted streams, no persistent video storage, granular consent controls. Security built in.
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Instant Deployment
One code snippet on your site. All browsers, all devices. Your AI agent is live in minutes, not months.
Purpose-built for industries that rely on visual context
From field ops to luxury storefronts. Orasi adapts to your workflow.
/|\ | /|\ [===] | |On-Site
Field Service
Technicians point their camera at the issue. Orasi identifies the fault, overlays instructions, and guides the fix in real time.
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Luxury Retail
Deliver white-glove digital experiences. Customers show the product, Orasi provides personalized styling and care guidance.
[ ] | | | .. | | | [----]Claims
Insurance
Policyholders film the damage. Orasi assesses severity, pre-fills claim forms, and accelerates processing from days to minutes.
(( )) ( ) || [==] |..|Networks
Telecom
Subscribers show router lights, signal issues, or device errors. Orasi diagnoses and resolves without dispatching a truck.
Ready to let customers
show you the problem?
See Orasi in action. 15-minute demo, tailored to your business.